Frequently Asked Questions

Everything you need to know about your Menehune.

🌊 General

What is Menehune AI?
Menehune AI deploys autonomous AI executive assistants custom-built for your business. Named after the legendary Hawaiian builders who worked through the night, your Menehune manages email, calendar, invoices, compliance, onboarding, reports, and more — 24/7/365. It's not a chatbot. It's not another app. It's a real assistant that actually does the work.
How is this different from ChatGPT or other AI tools?
ChatGPT is a conversation tool — you ask it questions and it answers. Your Menehune is an autonomous agent that connects to your actual business systems (email, calendar, accounting, CRM) and takes action on your behalf. It doesn't wait for you to ask — it proactively monitors, organizes, and handles tasks around the clock.
Do I need technical skills to use it?
No. You talk to your Menehune the same way you'd text an assistant — plain English, through whatever channel you prefer (text, email, WhatsApp, Teams, Slack, etc.). We handle all the technical setup.
What industries do you serve?
We specialize in:
  • Construction — estimates, compliance, subcontractor management
  • Restaurants & Bars — inventory, scheduling, daily reports
  • Medical Supply — compliance, shipping, order tracking
  • Hardware & Retail — inventory, customer management
  • Government Contracting — proposals, SAM.gov, compliance
  • Professional Services — CRM, invoicing, project management
  • Marketing Agencies — social media, content, client reporting
Don't see your industry? We build custom skill packages for any business.
Is Menehune AI a veteran-owned business?
Yes. Menehune AI, LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB).

🔧 Setup & Onboarding

How long does setup take?
Most Menehunes are live within 48-72 hours after you complete the onboarding questionnaire. Complex enterprise deployments with multiple integrations may take up to a week.
What does the onboarding process look like?
  1. Fill out the intake form (2 minutes)
  2. We review and send you a welcome email
  3. Complete the onboarding questionnaire (10-15 minutes)
  4. We build your Menehune with custom skills for your business
  5. Deploy, test, and go live
  6. Intro call to walk you through everything
Do I need to install anything?
No. Your Menehune runs in the cloud and communicates through channels you already use — text, email, WhatsApp, Teams, Slack, Discord, or iMessage. Nothing to download or install.
Can I choose how to communicate with my Menehune?
Yes. During onboarding you pick your preferred channels:
  • WhatsApp — most popular for small businesses
  • Microsoft Teams — best for M365 enterprise clients
  • Telegram — fast, lightweight, great for power users
  • Slack, Discord, iMessage — all supported
  • Email — works for everyone
You can use multiple channels simultaneously.

💰 Pricing & Plans

How much does it cost?
Plans start at $299/month for single-location businesses. Professional plans run $1,000-$5,000/month depending on complexity. Enterprise deployments are custom-quoted. All plans include a 1-week pilot so you can see the value before committing.
Is there a free trial?
We offer a 1-week pilot for every new client. During the pilot, your Menehune is fully operational — managing real tasks with real data. You'll see exactly what it can do before making any commitment.
Are there long-term contracts?
No. All plans are month-to-month. You can cancel anytime. We keep you because the Menehune earns its keep, not because of a contract.
What's included in the monthly fee?
  • Your custom-built Menehune running 24/7
  • All AI processing and infrastructure costs
  • Ongoing skill updates and improvements
  • Support from the Menehune AI team
  • Channel integrations (email, chat, etc.)
No hidden fees. No per-message charges.

🔒 Security & Privacy

Can my Menehune see all my company's email?
No. Your Menehune is scoped to only the specific mailbox(es) you authorize. We use Microsoft's Application Access Policies (for M365) and equivalent controls for Google Workspace to ensure your Menehune can never access mailboxes outside its approved scope. This is verified during setup.
Is my data secure?
Yes. Your Menehune runs on dedicated infrastructure — not shared with other clients. All connections use encrypted channels (TLS/HTTPS). API credentials are stored securely and never in plaintext. We don't train AI models on your data.
Can I control what my Menehune does?
Absolutely. Your Menehune follows your rules:
  • You decide which systems it can access
  • You approve before it sends emails to new recipients
  • You set the boundaries for autonomous action
  • Built-in escalation rules ensure it asks before acting on anything sensitive
What happens to my data if I cancel?
If you cancel, we delete all your data from our systems within 30 days. We can also provide a full export of your Menehune's memory and configuration before deletion. Your data is yours.

💪 Capabilities

What can my Menehune actually do?
Core capabilities include:
  • Email management — triage, drafting, sorting, follow-ups
  • Calendar — scheduling, briefings, meeting prep, availability
  • Invoicing & AP — processing, tracking, payment reminders
  • Compliance — license tracking, cert renewals, deadline alerts
  • Employee onboarding — checklists, document collection
  • Daily reports — KPIs, dashboards, end-of-day summaries
  • CRM — lead tracking, follow-ups, pipeline management
  • Research — market analysis, competitor monitoring
  • Social media — content drafting, scheduling, campaigns
Plus industry-specific skills tailored to your business.
Can it integrate with my existing tools?
Yes. Common integrations include:
  • Microsoft 365 — Outlook, Calendar, OneDrive, Teams
  • Google Workspace — Gmail, Calendar, Drive
  • QuickBooks, Xero — accounting and invoicing
  • Square, Toast — POS and restaurant systems
  • Slack, Discord, WhatsApp, Telegram — communication
If you use it, we can probably connect to it. Ask us during onboarding.
Does it learn and improve over time?
Yes. Your Menehune has persistent memory — it remembers your preferences, your contacts, your processes, and your feedback. The more you use it, the better it gets at anticipating what you need. It also receives skill updates from our team as we improve capabilities.
Can multiple people in my company use the same Menehune?
Yes, but we recommend one Menehune per person or team for the best experience. Each Menehune learns its user's preferences and style. For teams, we can deploy a shared Menehune in a group channel (Teams, Slack, etc.) that serves the whole team.

🙋 Support

What if something goes wrong?
Your Menehune has a 30-minute escalation rule — if it can't resolve a technical issue within 30 minutes, it stops, summarizes the problem, and asks if you'd like it to escalate to our support team. No runaway automation. See our troubleshooting guide for common issues.
How do I get help?